![The Rome Water Utility's Shift to Public Ownership Came With an Initiative to Boost Quality and Efficiency](https://cole-tpomag.imgix.net/https%3A%2F%2Fwww.tpomag.com%2Fuploads%2Fimages%2Fstaff9931.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=620&ixlib=php-1.1.0&q=75&w=1024&s=71d378705e72f40bf4b9c182f083b7d4)
The team at the Rome Water Utility includes, from left, Cody Knoblock, operator; Joe Solis, operator; Chad Ziegler, utility director; and Roberta “Robbie” Schaub-Ruemler, accountant and office manager.
In 2006 Chad Ziegler inherited a small water utility that had just changed from private to public ownership – and one with a variety of problems that needed solutions.
At the time Ziegler became its director, the newly designated Rome Water Utility in central Wisconsin had two...