When Talking Biosolids, Don't Dodge the Criticisms, But Be Sure to Accentuate the Positives

How do you approach communication about your beneficial use program? Apologizing for potential negatives? Or proudly proclaiming the benefits?

Biosolids recycling has always existed under a cloud. Some people have concerns about odor. Heavy metals. Pathogens.

Then there are the mischaracterizations of the product as “treated human waste,” or worse, that often appear in the news media. And now we have the specter of...

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