Talking to customers about risky topics is challenging. Effectiveness starts with establishing trust and showing the other person genuine compassion.
Also in this week's water and wastewater news, an article in The Atlantic takes a look at Mardi Gras' role in damaging New Orleans' vital sewer system
The association says certified in-home filtration is shown to remove or reduce PFAS levels
University of Wisconsin-Madison researcher launches new PFAS study as concerning picture emerges
Also in this week's water and wastewater news, Wisconsin utilities have largely ignored a request from the Department of Natural Resources to test for PFAS